About the Role
Role Overview:
As a Community Operations Manager at Blue Elephant Island, you will be a key contributor to our efforts in creating an engaging and inclusive community. Here's a glimpse of what the role entails:
Responsibilities:
Community Design and Planning:
Participate in the design and planning of our communities, ensuring a welcoming and dynamic environment.
Community Building:
Build, nurture, and grow safe communities across multiple channels (Discord, Reddit, X, etc.) by interacting directly with users.
Moderation Coordination:
Coordinate the work of volunteer moderators and lead conversations with members, promoting respect and transparency.
Content Creation:
Create engaging content (text, images, videos, etc.) to foster a lively and enjoyable community atmosphere.
Resource Allocation Recommendations:
Provide recommendations to Blue Elephant Island on where to invest limited community and social resources.
Community Feedback:
Identify meaningful community feedback trends and present them artfully to the development team.
Social Activities:
Develop, execute, measure, and improve social activities around event releases, content updates, etc.
Relationship Management:
Build and maintain healthy relationships with content creators, influencers, fan sites, and other third-party teams within the community.
Collaboration:
Collaborate with the Blue Elephant Media communications and marketing team to identify and deliver opportunities virtually and in person.
Requirements
Qualifications & Experience:
3+ years of experience creating and growing thriving content communities.
Excellent written and verbal communication skills.
Familiarity with online communities and social platforms (e.g., Discord, X, etc.). Stay current or even ahead of trends.
Ability to create excellent external-facing content.
Experience creating and protecting safe, welcoming community spaces.
Passion for comfort gaming.
Strong relationships with key community members, influencers, etc.
Experience working with external marketing and communications partners.
Experience in live streaming.
Nice To Haves
Relationships with key community members, influencers, and more.
Experience working with external marketing and communication partners.
Experience live streaming.
About the Company
Blue Elephant Media is a dynamic video content design agency based in the New York City Metropolitan Area. We specialize in creating captivating TV programs, reality shows, and documentaries that seamlessly blend creativity, brand resonance, and cultural vibrancy. Our team of innovative storytellers is dedicated to producing content that not only entertains but also establishes meaningful connections with our audience.
Blue Elephant Island is an exciting extension of our creative endeavors, and we are currently looking for a passionate and experienced Community Operations Manager to join our team. As a Community Operations Manager, you will play a crucial role in building a diverse and vibrant community centered around arts, culture, media, and digital assets.